Trustville Insurance Brockers approaches every client’s business as if it were our own. We believe an insurance firm should be more than an advisor. We put ourselves in our clients’ shoes, align our incentives with their objectives, and collaborate to unlock the full potential of their business. This builds deep and enjoyable relationships.
The right approach is necessary for the right outcome. Trustville Insurance Brokers approaches work by applying its external knowledge to your organization’s internal way of doing work. We know that in order to maximize the potential of success for your company we need to shape our expert advice in a way that applies to your way of doing business. This allows us to create rich relationships with our clients.
We provide the following service:
Provision of Insurance intermediary and brokerage services to individuals, private and public sector clients;
Provision of professional advice in packaging of clients’ risks as well as the placement of such risks with competent and capable underwriters;
Assess the operational activities of our clients and proffer tailor suited insurance covers that is required to adequately protect all incidences of loss that may be suffered;
To request and secure on behalf of our clients, insurance placement of risk portfolios at the most competitive and equitable premium;
To provide expert advice on pension scheme management and Life Assurance covers either as an individual life or a Group Life.
To handle all claim notification, processing, documentation and recovery on each loss that is experienced by our client
To ensure that claim settlement offers, discharges and settlement cheque is received by our clients as at and when due without any delay;
To enlighten personnel and employees of our clients on basic insurance principles and risk management procedures.
We are insurance intermediary that build and maintain business relationships with clients (insuring public and insurance firms).
We discuss and assess clients’ current and future insurance needs and risk exposures.
At Trustville, we conduct researches on insurance policies and products to ensure adequate coverage for our clients.
We negotiate insurance costs, policy terms and conditions with underwriters
We follow up with our clients’ claims to ensure reasonable and prompt settlements.